shipping + returns
all items are shipped via usps priority mail with insurance and signature confirmation. all packages will be shipped within 1-3 business days after the order is received. in the event that the package is in customs, nishi jewelry is not held responsible for any delays. buyers are responsible for any customs/duties/vat tax/local tax that may apply.
items can be returned within 5 days of receipt, for a full refund not including shipping. all items must be returned in its original condition. we offer complimentary sizing service for all rings, however, please note that this is considered a modification and the item will be non-refundable. all custom pieces are considered final sale.